Privacy Policy - Holiday You Topia

At Holiday You Topia, we understand the importance of privacy and are committed to protecting the personal information of our users. This Privacy Policy outlines how we collect, use, disclose, and manage your information when you use our services.

1. Information We Collect

We collect personal information necessary for the provision of our services and to improve user experience. This may include:

Personal details such as name, contact information, and address.
Health and medical information relevant to the services we provide as an NDIS service provider.
Information about your preferences and interests to tailor our services to your needs.
Usage data including device information, IP addresses, and browsing activity.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and personalize our services to meet your individual needs.
To communicate with you regarding your account, services, and updates.
To improve our services, products, and user experience.
To comply with legal and regulatory requirements.

3. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4. Sharing of Information

We may share your personal information with third-party service providers and partners who assist us in delivering our services and improving user experience. We do not sell or trade your personal information to third parties for marketing purposes.

5. Your Choices and Rights

You have the right to access, update, or delete your personal information. You may also choose to opt-out of certain communications or data collection practices. Please contact us if you wish to exercise any of these rights.

6. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to remove such information.

7. Changes to this Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the new policy on our website or app. Your continued use of our services after any modifications indicate your acceptance of the updated policy.

8. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us at [contact email or phone number].

By using our services, you consent to the collection and use of your information as described in this Privacy Policy.

Holiday Check

Medical Checks Pre, Post and during your Holiday
You agree to be tested by a suitably qualified medically trained professional or a nominated Holidayyoutopia representative pre, post and during
your holiday to ascertain any perceived medical or safety risks that may inhibit the smooth operation of the holiday. All People joining the
holiday will be obliged to take the tests and it can include but is not limited to family members, support staff, and other people who come in
close contact with you on a regular basis. If the tests are refused by passengers, family members, support staff, and other people who come in
close contact with you on a regular basis, Holidayyoutopia reserves the right to cancel your holiday, it will be at the sole discretion of Holidayyoutopia
Management to allow potential medical or safety risks on holiday. If it is decided that you pose a risk to the smooth operation of the holiday
no refund will be issued for any part of the holiday, you will need to contact your Travel insurer for refunds.
Medical Treatment in Event of an Emergency
In the event of an emergency requiring immediate attention, I give my permission for a legally qualified medical officer to treat me. I confirm
that my health and medical details as completed in this booking application form are true and correct and any contra indications for concerns
regarding administration of medication and my general health have been detailed. I have read the booking conditions and tour dossier and
understand the physical demands of the tour I will be undertaking. I acknowledge the difficulties of travelling with specific disabilities or medical
requirements. I have discussed pre existing conditions with my doctor who has confirmed that I am suitable to travel on this tour and I agree
to this information being made available to Holidayyoutopia Travel and to be used in the event that I require any form of medical treatment while
on the tour.
I understand that it is in my best interest and in the best interest of the group that Holidayyoutopia Travel reserves the right to prevent me from
further participation on the holiday if a physical or psychological condition presents itself which significantly effects the enjoyment or wellbeing
of the group.
Holidayyoutopia Travel will not be responsible for any refund. I will be responsible for any additional charges involved in making alternative
arrangements to accommodate my disability.